Last Updated: [Date]

At Digitonika, we strive to ensure your satisfaction with our services. This Refund and Returns Policy outlines the terms and conditions governing refunds and returns for purchases made on our platform.

1. Refund Policy:

• Digital Products: Due to the nature of our digital products, including subscriptions and licenses, we generally do not offer refunds. However, exceptions may be considered in cases of technical issues or other extenuating circumstances.
• Physical Products: If you have purchased a physical product from Digitonika, you may be eligible for a refund within [X days] of receiving the item. To initiate a refund, please contact our customer support team at contact@digitonika-a.shop  with your order details.

2. Returns Policy:

• Physical Products: If you receive a physical product that is damaged, defective, or significantly different from the description, you may be eligible for a return. Please contact our customer support team within [X days] of receiving the item to initiate the return process.

3. Eligibility Criteria:

• To be eligible for a refund or return, the product must be in its original condition, including packaging, and must not have been used, altered, or damaged.

4. How to Request a Refund or Return:

• To initiate a refund or return, please contact our customer support team at contact@digitonika-a.shop. Provide your order details, a clear description of the issue, and, if applicable, include supporting photographs.

5. Processing Time:

• Refunds and returns will be processed within [X days] of receiving the request and verifying eligibility. The funds will be returned using the original payment method.

6. Contact Information:

• For any inquiries or assistance related to refunds and returns, please reach out to our customer support team at contact@digitonika-a.shop

7. Changes to the Policy:

• Digitonikareserves the right to update this Refund and Returns Policy. Any changes will be effective upon posting the revised policy on our website.

By making a purchase on Digitonikaplatform, you agree to comply with and be bound by the terms outlined in this Refund and Returns Policy. Thank you for choosing Digitonika.